bugfix

Bug Patch for ArcGIS FLEXnet Licensing error: -15,570

 

CONDITIONS:

    The user is intermittently unable to open ArcGIS (local installation) and connect to license server. The following error is presented: 

 

The License server manager (lmgrd) has not been started yet, the wrong port@host or license file is being used, or the port or hostname in the license file has been changed.

Feature: Viewer

 

FLEXnet Licensing error: -15,570

 

CAUSE:

       The cause seems to be that the default timeout setting for the FLEXLM license manager is 2-seconds. Which is more than ample on a LAN, but less than ideal on slower VPN’s, or DSL connections.

 

SOLUTION:

       Solution can be found from this source  http://blog.openlm.com/?p=321(referred to on several occasions). However, I would HIGHLY recommend that if this is indeed the patch, that we create a script for our clients to run rather than follow these steps.

  • Right click My Computer and choose properties.
  • On system property dialogue box choose advanced tab.
  • Click on the environment Variables
  • On environment variable dialogue box choose system variables field and hit the new button
  • A new system variable dialogue box with two fields appears; put “FLEXLM_TIMEOUT” in variable name and put 1000000 in variable value field
  • Click OK on all three dialogue boxes to close them

 

Observations and Roadkill have moved to secure traffic

As mentioned in the prior entry, Securing IFWIS Content: A migration to HTTPS (SSL) traffic, we have fully migrated Observations and Roadkill forms to use full https traffic. 

This should fix an internal login and authentication bug (IDFG users were not displayed as being logged in on the form after entering their credentials).

Additionally, this gives us room to move forward with handling more sensitive data as it is submitted.

Please let us know if you are having any problems with these applications.

 

-Ben